Our Guarantees
Four Naturally Clean irresistible guarantees
"Your HAPPINESS GUARANTEED… or It's FREE!"
If you do not feel that our cleaning is the most thorough you have ever seen, call us and we will do whatever we can to satisfy you. If you still are not pleased, we will gladly refund all your money.
The Naturally Clean 7 Day Re-Clean Guarantee
If any catastrophe happens to your carpet within the first week after we clean it for you, don't worry, we will come back and touch it up for you at no charge.
The Naturally Clean 30 Day Guarantee That No Spots Will Return
Some stains are permanent, but if we are able to remove a spot, we guarantee it will not return. Our cleaning process is designed to give you the longest-lasting results possible. If a spot does resurface, it will usually do so within a few days of the cleaning BUT we will give you a full 30 Day Guarantee. If any of the same spots reoccur during the first 30 days after the cleaning, call us and we will return to clean them again for FREE.
The Naturally Clean 6 Month Guarantee Against Permanent Stains
With our “Healthy Home Package” service options, you get a 6-month guarantee against permanent stains. This means that if you spill something on your carpet and cannot remove it with Naturally Clean’s spot remover , give us a call and we will remove the spot for you. If we are unable to get the spot up, we will refund your money for the protector we applied. (Note: bleaches, dyes, pet urine, vomit, and other chemical agents discolor the carpet as well as normal re-soiling due to excessive traffic are not included in this guarantee.)